Workshop, tyres, test drive, trade-in, accident claim: Sophia answers every call and every listing enquiry by email, even on a Saturday evening, books it into the right calendar and turns each workshop appointment into a sales opportunity. Built by former car salespeople for dealerships, garages and body shops.
Try her live, in your business’s name. 3 minutes in your browser, no email or phone number needed.
To find out more, your customers have your website, the listings, email. The one who calls wants a service, a test drive, a trade-in price or a body-repair quote, now. And they book with whoever answers first.
Try it: call your dealership, garage or body shop on Saturday at 6.30 pm. With Sophia, someone picks up.
On the showroom floor, at handovers, on the phone with fleet managers: our co-founder knows a salesperson’s day because he has lived it. Every Sophia scenario starts from a real situation, not a slide deck.
Kardanos was born in the motor trade: three co-founders, thirty years of experience in the field, in the showroom and in the workshop.
Out on a test drive with a customer, the phone buzzes in your pocket. You don’t answer.
Sophia picks up, qualifies the caller and books the appointment in your calendar.
The Friday-evening web lead, called back on Monday. They’ve signed elsewhere.
Sophia calls back within two minutes, evenings and weekends included.
The workshop customer you never see in the showroom.
Sophia offers a test drive during the service, once, without pushing.
The fleet manager waiting to hear back about their renewals.
Sophia takes the request and briefs the fleet salesperson before the callback.
The CRM filled in at night, when you remember.
Every call lands in your CRM already summarised, with no re-keying.
Laurent Weber calls his dealership to book a service for his Clio. In 80 seconds, Sophia books the workshop, sets up a coffee with Julien, the sales adviser, while he waits, with a presentation and test drive of the new Clio hybrid, and arranges a valuation of his trade-in. Play the audio and watch her work.
In the demo, she answers in your business’s name, with your opening hours and your services.
Play the audio: each action lights up the moment Sophia carries it out.
The same foundations, with scenarios written for each business. Here is what your customers ask for, and what Sophia does with it.
Workshop, new cars, used cars, parts: a switchboard that rings all day, and customers ready to buy who end up in voicemail. Sophia routes every call to the right department, and makes the workshop a way into the showroom.
The calls she takesWorkshop, new cars, used cars or parts: she routes the call and books it in the right person’s calendar, with the call summary.
For any job over an hour, she offers a test drive of the new model instead of a courtesy car, or ten minutes with a salesperson.
Model, year, mileage, condition: the used-car manager gets a complete record, never just a “call me back”.
SophiaThank you, Mr Weber, I’ve found you: a 2020 Clio, last serviced a year ago. The sixty-thousand service takes about an hour and a half. I have Friday at 9 am, or Tuesday at 2 pm.
CustomerFriday at 9. I’ll wait on site.
SophiaThat’s booked. Since you’ll be waiting, Julien, our adviser, will get you a coffee. The new Clio hybrid has just arrived: you can take a look, and try it out if you like.
CustomerWhy not… I was actually wondering whether to change.
SophiaGood timing: Julien can also value your Clio for a trade-in. I’ll let him know for 9.15.
Fictitious scenario, Sophia’s replies as she phrases them.
When you’re under the bonnet, you don’t answer. The customer who gets your voicemail calls the garage down the road. Sophia takes the call, knows your services and lets you get on with the job.
The calls she takesIn season, she finds the customer’s set and its condition, and books the fitting with the right workshop time.
Brakes, smoke, a red warning light: she advises against driving and offers towing. The mechanic decides, not the AI.
A quote not approved for ten days? She calls the customer back, answers their questions and books the job.
CustomerHello, I’d like to have my winter tyres put on.
SophiaOf course. What name is it under?
CustomerPaulo Ferreira.
SophiaThank you, Mr Ferreira. Your winter tyres are stored with us: 205/55 R16, still five millimetres of tread, good for the season. I have Thursday at 8 am or Saturday at 9.30 am. It takes about forty-five minutes.
CustomerSaturday, perfect.
SophiaThat’s booked. We’ll keep your summer tyres in storage in exchange. I’m sending you the confirmation by SMS.
Fictitious scenario, Sophia’s replies as she phrases them.
After a scrape, customers call several body shops and pick the first one that takes care of them. Sophia picks up, reassures, collects the right information and books the drop-off.
The calls she takesShe asks for photos of the damage by email and offers a drop-off slot: you price the job without losing a morning.
Insurer, claim number, date of the incident: she notes everything for the assessment, without ever commenting on cover or the excess.
Car not driveable, airbag deployed, broken window: she advises against driving and arranges towing with your team.
CustomerGood evening, someone dented my door in a car park. Can you give me a quote?
SophiaOf course. Is the car driving normally? And have you reported it to your insurer?
CustomerYes, it drives. I filed the claim this afternoon.
SophiaVery good. Send us two or three photos of the door at the address I’m texting you: Marc prices jobs from photos. For the drop-off, I have Wednesday at 8 am, with a courtesy car while the work is done.
CustomerWednesday is perfect.
SophiaThat’s noted. Remember to bring the registration document and your insurance claim number. The confirmation is on its way by SMS.
Fictitious scenario, Sophia’s replies as she phrases them.
Daily life at a dealership, call by call. Each time, Sophia answers, takes action in your tools and leaves a record in Cockpit.
InboundSaturday · 8.03 pm · showroom closed
“The hybrid SUV in your listing, is it still available?”
ResultA test drive booked before the dealership next door has even reopened.
InboundMonday · 8.07 am · switchboard overloaded
“I’d like to book my car in for a service.”
ResultA workshop appointment, and a test drive nobody would have thought to offer.
InboundTuesday · 3.20 pm · salespeople out on test drives
“How much would you give me for my car?”
ResultA qualified trade-in. The salesperson calls back with everything to hand.
OutboundWednesday · 9.12 pm · web enquiry
A form comes in from a used-car listing. Sophia calls back at 9.14 pm.
ResultThe prospect is called back while still looking at the listing, not the next day.
OutboundThursday · 10 am · pending quote
A €1,240 workshop quote has gone unapproved for ten days.
ResultWorkshop revenue that was sitting in a drawer.
InboundFriday · 5.55 pm · unhappy customer
“My car was supposed to be ready at 5 pm!”
ResultThe customer is called back with the full context. Not passed from extension to extension.
Typical everyday dealership scenarios. Vehicles, amounts and time slots are fictitious.
A full schedule without the service desk picking up the phone, quotes followed up, re-inspections and manufacturer recalls handled.
No more prospects left in voicemail during a test drive, and test drives born in the workshop, offered at the right moment.
Trade-ins qualified before the valuation, listing calls and forms handled within the minute.
Fleet managers’ requests taken care of, the customer account kept up to date, the context ready before every callback.
Monday morning absorbed, calls routed to the right department with the summary, fewer interruptions at the front desk.
Every call visible by department and by site in Cockpit, along with the revenue Sophia has generated.
On the phone, on your website and now in your inbox: Sophia reads every email (Gmail, Outlook or other), sorts it, summarises it and drafts the reply with the same information she uses on the phone. You review and send in one click.
Included from Start (1 mailbox), 3 mailboxes on Pro. Also available as “Email agent only” at €79 excl. VAT a month. See pricing
The busy periods come round every year. Sophia absorbs the peaks and makes the follow-up calls at the right time, with your rules and your time slots.
Reminder texts to customers with tyres in storage, then appointments booked by phone for those who ask.
Check-ups, air conditioning, roadworthiness tests: slots go fast, Sophia fills them.
Service reminders, contracts ending in the autumn, requests from fleet managers.
The seasonal peak absorbed without swamping the service desk: every call ends with a slot.
Follow-ups on quotes, test drives that went nowhere, leases coming to an end, where your framework allows it.
Manufacturer recalls, post-delivery satisfaction, web enquiries called back within the minute.
DMS, CRM, workshop and sales calendars, used-car listing feeds: we handle the integrations, you have nothing to develop.
Departments, opening hours, transfers, test-drive and trade-in rules, brand tone: we write the scenarios with you.
Calendars, CRM, DMS and listings. We do the connecting: you have nothing to develop.
Your teams call Sophia, correct, approve. Nothing goes live without your sign-off.
Overflow and out-of-hours first, then the rest when you’re ready.
Brand guidelines respectedGDPR and DPA, sub-processors listedSophia introduces herself as an AI
Sophia offers it once, as a service, at a moment when the customer has already planned to wait. If they decline, she notes it on their record and doesn’t push. You choose which customers, models and time slots it applies to.
We connect Kardanos to your workshop calendars, DMS, CRM and used-car listing feeds, through their APIs or our automation workflows. You have nothing to develop. We check your software is compatible before go-live.
Yes, as soon as she is connected to your stock or your listing feed: availability, mileage, price, options. Without a connection, she takes the request and passes it to the right salesperson.
No. Sophia is activated by call forwarding from your current line: with forwarding on no answer, your team always picks up first; with immediate forwarding, Sophia takes every call and transfers with the summary.
Sophia uses your greetings, your tone and your service commitments. We write the scenarios with you and you approve every answer before go-live.
One number per site or a shared switchboard: Sophia routes by brand, site and department, and each team only sees what concerns it in Cockpit.
Sophia doesn’t sell in their place: she brings them qualified appointments and spares them the data entry. We designed her with the salespeople we used to be in mind.
She transfers the call to the right department, which receives the summary before picking up. If nobody is available, she takes a message and creates the callback task.
Enter your business’s name and call Sophia from your browser. Ask for a service, a test drive, a trade-in price, a body-repair quote. If she convinces you, the 14-day free trial starts in two minutes.
No commitment, cancel at any time.
This is not a recording: you are really talking to the agent, from your browser. Play the customer, ask your questions, interrupt her.
Your trade, your first name, your website: Sophia adapts.
The conversation will appear here in real time.
Free 4-minute demo, with a fictitious calendar and customers. Your opening hours and services if you gave your website.
Prefer to hear her on the phone? Call Sophia on +33 4 23 33 00 22
An adviser shows you Sophia with your company name, services and opening hours, then recommends the right plan. Free, no commitment, by video call.
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